Last updated: January 1, 2026
1. Introduction
Bill Bridge RCMSs LLC ("Bill Bridge," "we," "us," or "our") operates the website located at billbridgercms.com and provides healthcare operations services to independent mental health providers. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.
2. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, mailing address, and state of practice that you voluntarily provide when contacting us or requesting services.
- Professional Data: National Provider Identifier (NPI), license numbers, and credentialing documents provided for the purpose of performing our contracted services.
- Usage Data: Information automatically collected when you visit our website, including your IP address, browser type, pages visited, and time spent on pages.
- Cookies: Small data files placed on your device to improve functionality and analyze site traffic. You may control cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process and submit credentialing and licensing applications on your behalf
- Communicate with you about your account, services, and inquiries
- Send service-related notices and updates
- Improve and personalize our website and service offerings
- Comply with applicable legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. SMS Consent & Mobile Information
If you opt in to receive text messages from Bill Bridge RCMS, we collect your mobile phone number and a record of your consent (including the date, time, page URL, IP address, and the consent language shown to you at the time of opt-in).
We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through the SMS opt-in process to any third party for their marketing or promotional purposes.
Mobile information collected solely for the purpose of delivering text messages is used exclusively to operate our messaging program. This information may be shared with service providers (such as messaging platform vendors) strictly to deliver the messages you have requested, and those providers are contractually prohibited from using the information for any other purpose.
You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us at Info@billbridgercms.com. See our SMS Terms & Conditions for full program details.
5. HIPAA Compliance
Where applicable, Bill Bridge RCMS operates as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate administrative, physical, and technical safeguards to protect Protected Health Information (PHI) in accordance with HIPAA requirements. Please review our HIPAA Notice for more information.
6. Disclosure of Your Information
We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist us in operating our website and delivering services, subject to confidentiality obligations.
- Payers and Licensing Boards: Insurance payers and state licensing boards as necessary to perform credentialing and licensing services on your behalf.
- Legal Requirements: If required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to affected parties.
7. Data Security
We implement industry-standard security measures to protect your information, including SSL/TLS encryption for data in transit, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Credentialing and billing records are retained in accordance with applicable healthcare regulations.
9. Your Rights
Depending on your location, you may have the right to: access the personal information we hold about you; request correction of inaccurate data; request deletion of your information; opt out of marketing communications at any time by contacting us at Info@billbridgercms.com.
10. Cookies
Our website uses cookies to enhance your browsing experience. We use analytics cookies to understand how visitors interact with our site. You may disable cookies in your browser settings, though this may affect website functionality.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
12. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Bill Bridge RCMSs LLC
32 N Gould St, Ste 49165, Sheridan, WY 82801
Phone: +1
(307) 216-8184
Email: Info@billbridgercms.com